Security

Security measures

Practical operational controls for operators and support chats. This page does not claim certifications, audits, or compliance badges.

Scope of this page

Only reasonable, operational practices are described here. No independent security audits, penetration tests, or compliance certifications are claimed.

Public IP whitelisting

Paid access is limited to approved public IPv4 addresses for your streaming servers and related load balancers. Keep support updated when those addresses change.

IP Whitelisting guide

Access restrictions

Upstream feeds are intended for your operator infrastructure. Do not expose playlist access on public pages or share it beyond the servers that need to pull channels.

Do not share stream credentials

Treat playlist URLs, tokens, and related access details as sensitive. Do not post them in public forums, tickets, or social media. Rotate access with support if you believe details were exposed.

Safe handling of customer info in support chats

When contacting WhatsApp or Telegram, share only what is needed (server IPs, channel names, error text). Avoid sending unrelated personal documents or passwords for unrelated systems.

Contact options

Use verified payment instructions

Only follow payment details provided in your active support conversation. Method labels on the site are not a substitute for order-specific instructions. Confirm before sending funds.

Payment Methods

Report suspicious activity

If someone contacts you claiming to represent Restream-iptv.com with unexpected payment requests, or if you see unauthorised use of your whitelisted access, message the verified WhatsApp number immediately.

WhatsApp Support

Questions about access or payments?

Use the verified WhatsApp number for support. Prefer the Support Hub for related guides.